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FAQ


Q. What are the main differences between Global Labs and other brands?

A. At Global Labs, we take a positive and proactive approach to the overall wellbeing of mind and body. Our range is carefully curated to promote a healthy balance in life. We are not a major pharmaceutical company trying to push as many different products as possible. We are proud and confident of our carefully selected range and we believe that you will be too!


Q. Who are these supplements for?

A. These supplements can be taken by anyone looking to improve their own health and well-being. As per any personal medical supplement, we recommend you to check with your medical practitioner.


Q. Who do I contact in case of personal detail changes?

A. If you need to make any changes to your personal details etc, you can get in contact with our sales department in the 'Contact Us' page below.


Q. Which markets do Global Labs operate in?

A. At this present moment, Global Labs are operating within Australia, USA, United Kingdom, Europe and Asian territories with plans to expand across all regions of the globe.


Q. I haven't received my order.. what do I do?

A. If you haven't yet received your order in the stated time frame, please reach out to our sales team so we can rectify the issue immediately and have our product in your hands asap.


Q. How much will it cost to send my order?

A. Shipping is currently free. Check our shipping, refunds, and returns policy for further information.


Q. Do you ship internationally?

A. YES! We have a multitude of countries which we are delivering too. We advise you to please check that your city is one of those in which we are able to send product too before purchase.


Q. What is your return policy?

A. Our return policy is available here.


Q. How do i know if my payment/order has been processed?

A. You will receive an email from us within 10 minutes of placing your order. If you have any issues please reach out to us via the Contact Us page or send send an email to info@globallabs.store